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CCNA Collaboration CICD 210-060 Official Cert Guide
سرفصل ها:
Part I Voice Perspectives
Chapter 1 Traditional Voice Versus Unified Voice
Chapter 2 Understanding the Components of Cisco Unified Communications
Chapter 3 Understanding Cisco IP Phones
Part II Cisco Unified Communications Manager Express
Chapter 4 Getting Familiar with CME Administration
Chapter 5 Managing Endpoints and End Users in CME 97
Chapter 6 Understanding the CME Dial PlanChapter 7 Enabling Telephony Features with CME
Part III Cisco Unified Communications Manager
Chapter 8 Administrator and End-User Interfaces
Chapter 9 Managing Endpoints and End Users in CUCM
Chapter 10 Understanding CUCM Dial Plan Elements and Interactions
Chapter 11 Enabling Telephony and Mobility Features with CUCM
Chapter 12 Enabling Mobility Features in CUCM
Part IV Voicemail and Presence Solutions
Chapter 13 Voice Messaging Integration with Cisco Unity Connection
Chapter 14 Enabling CM IM and Presence Support
Part V Voice Network Management and Troubleshooting
Chapter 15 Common CME Management and Troubleshooting Issues
Chapter 16 CUCM Monitoring, Maintenance, and Troubleshooting
Chapter 17 Monitoring Cisco Unity Connection
Chapter 18 Final Preparation